- Can I use ACH?
Clients on the Elavon platform can use ACH.
- Does ACH appear on the bank account as a single lump sum or as individual amounts?
Lump amount for the day. You will see them in the batch report as “ACH.”
- Are funds verified immediately, or only once the bank receives the settlement amount?
Just like a paper check, the money will be deposited into your account that day. If, for some reason, the bank doesn't receive the funds, the deposit will be reversed, and the money will be deducted from your account.
- How does this appear on the invoice payment screen? Would we need another register?
Just like other payments….yes, we would add a register for “ACH” receipts. For more details, go to
Set up to Allow ACH Transactions/Payments in the Order and Invoice Database
- Can I process an ACH refund?
No. A refund for an ACH/eCheck must be sent as a manual check.