The PAYLEX mobile app makes payments easy. And with a mobile card reader, it can even save you money.
1. First, install the latest version of the PAYLEX mobile app from the Apple or Google Play App Store:
iOS: https://apps.apple.com/by/app/paylex-mobile/id1579829361
Android: https://play.google.com/store/apps/details?id=com.paylex.paylexmobile
2. Open the app and log in to your PAYLEX Cloud Account.
3. Enter the invoice number you want to pay, along with your email address and the amount.
4. If you don't have a card reader, you'll need to check 'CARD NOT PRESENT' and then tap 'Continue'.
5. Enter the payment information. Make sure to enter the address correctly: Forcing an unverified address will result in an additional credit card fee.
6. Finally, verify your payment with a signature.
You can save on credit card fees by using a card reader with the ONTOP app on your mobile device. Here's how it works:
1. Plug your card reader device into an ordinary power source, *not* a computer. Plugging the card reader into a computer puts it into a device update mode.
2. Insert the quick chip card into the card reader as shown. The ID Tech label and the front of the credit card should both be facing you, and one of the two will be upside-down.
3. Press the button above the quick chip slot twice.
4. Make sure that 'CARD NOT PRESENT' remains unchecked and tap 'Continue'.
5. The app will search for your card reader device. This bluetooth connection will happen automatically.
6. It shouldn't take more than about ten seconds for the search to either succeed or fail. If the app doesn't find the device, re-insert the credit card, press the button on the device a couple more times, then tap 'Retry'.
7. The app may have you choose between two detected devices. Just choose one to continue.
8. After that, the payment will process, and you'll have a chance to review it.
9. Tap 'Pay' and then sign to complete your secure payment.
Congratulations! You just saved on credit card fees.
For additional help, contact us.