Click the Credit Card Batch Settlement button in the Options Menu.
Highlight the transaction to void. Make sure you are logged in (Bottom left of screen).
Click Void. The Confirm Cancellation screen opens. Click Yes.
The Voided Successfully message appears. Click OK.
Go back to the Customer Orders screen and highlight the correct order. Click the Payment button.
On the Customer Payment screen, type Void in the Reference field. Select the correct Receipt, and type the amount of the void with a negative sign in front of in the Card field. Click OK.
The Credit Card Receipt Register Warning appears. Click Yes.
The Receipt Recap will now match the Credit Card Batch Settlement totals.