Go to the original invoice.
Click the payment button. The Customer Payment screen will appear.
Manually complete all the necessary fields. Click OK.
The PAYLEX Manual Refund screen appears. Check the information and if correct click OK.
If the Refund is approved the green check will appear by the OK button. Click the ok button.
The Payment Posted screen will appear. If you would like to preview, email or print the receipt, select the appropriate information. If not, click Exit.
The Transaction appears on the Batch Settlement screen and is ready to be batched.
